In 2025, Vietnam’s online payment market recorded a significant milestone, with transaction volumes increasing by more than 25% compared to 2024. This growth not only reflects changing consumer behavior but also highlights the rapid development of digital payment infrastructure, laying a strong foundation for the digital economy.
According to data from the National Payment Corporation of Vietnam (NAPAS), total transactions processed through its system grew by 24% in volume and 8% in value. Notably, instant payment services such as NAPAS247 continued to show strong performance, with a 27% increase in transaction volume year-over-year.
At the same time, online payment transactions saw growth exceeding 25%, confirming the strong shift toward digital payment methods. In contrast, ATM cash withdrawal transactions continued to decline significantly, dropping by nearly 29% in volume and 26% in value. This trend clearly indicates that consumers are increasingly favoring more convenient payment options such as instant transfers and QR code payments.
Building a strong foundation for the digital economy
The rapid growth of online payments is closely linked to the advancement of technology and the diversification of payment methods. From QR code payments and contactless transactions to biometric authentication and multi-service e-wallets, users now have more secure and convenient options than ever before.
In addition, the continuous improvement of legal frameworks and regulatory policies has contributed to enhancing transparency and security in digital payments. This enables both individuals and businesses to access modern financial services more easily, further accelerating the development of the digital economy.
Strengthening security and risk management
Alongside transaction growth, ensuring security and system stability remains a top priority. In 2025, NAPAS continued to enhance its infrastructure by implementing advanced security solutions and improving system capacity to handle increasing transaction volumes.
The organization also focused on risk management, fraud detection, and monitoring suspicious transactions. More than 3.4 million alerts were sent to customers regarding potentially fraudulent activities, helping users proactively prevent risks.
In addition, collaboration with authorities and financial institutions has strengthened the overall payment security ecosystem. The deployment of fraud detection systems and risk monitoring tools across dozens of banks has contributed to building a safer and more transparent payment environment.
Expanding the digital payment ecosystem
Beyond domestic growth, Vietnam’s payment ecosystem is also expanding internationally. In 2025, NAPAS continued to promote cross-border QR payment connections with countries such as Thailand, Laos, Cambodia, and China, enabling seamless transactions for users traveling abroad.
At the same time, new solutions such as QR-based customer-initiated payments and contactless mobile payments (Tap & Pay) are becoming increasingly popular, aligning with the “tap-to-pay” trend and further enhancing user convenience.
A clear shift toward a cashless society
Overall, the strong growth of online payment transactions in 2025 clearly demonstrates the ongoing transition toward a cashless society in Vietnam. With continuous innovation in technology, improved infrastructure, and increasing user adoption, digital payments are set to play an even more critical role in the country’s economic development in the years ahead.
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